What makes trust such a powerful concept? In this book, Guido Möllering
reviews a broad range of trust research and extracts three main perspectives
adopted in the literature for understanding trust. Accordingly, trust is
presented as a matter of reason, routine or reflexivity. Möllering argues
that these perspectives imply, but cannot explain, 'suspension' - the leap
of faith that is typical of trust. He therefore proposes a new orientation
in trust research that places this essential element at the heart of the
concept of trust. Beyond a purely theoretical line of argument, the author
discusses implications for empirical studies and presents original case
material. He shows how trust research can contribute to broader research
agendas concerning the constitution of positive expectations in the face of
prevalent uncertainty and change at various levels in our economies and
societies.
The book is essential reading for anyone who wants to gain a thorough
understanding of trust. It can serve as a general introduction for advanced
students and scholars in the social sciences, especially in economics,
sociology, psychology and management. For more experienced researchers, it
is a challenging and provocative critique of the field and a new approach to
understanding trust.
"Guido Möllering has rapidly become a leading expert on the subject of trust
and this important book shows why. It combines a very thorough review of the
different perspectives contained in previous writings with an original
analysis of the 'leap of faith' that trust requires. It also offers original
supporting empirical material. This makes it a 'must read' for anyone who is
concerned with the theoretical or practical significance of trust in
everyday life."
John Child, University of Birmingham
"Trust: Reason, Routine, Reflexivity offers the reader a well-written,
comprehensive summary of the current state of trust research." Sabine
Koeszegi, University of Vienna, in: Economic Sociology - The European
Electronic Newsletter 8(3), 2007, 48-51. [PDF]
"This book is thought provoking, well written and has considerable depth to
its citation and cross-referencing. ... This book, although slim - some 200
pages of tightly argued discussion - is very important. ... I would
recommend strongly this book."
John B. Kidd, Aston University, in: Knowledge Management Research &
Practice 4(3) [PDF]
"Guido Möllering has given us an important book, raising crucial issues of
the suspension of doubt and process phenomena of trust that merit more
attention. ... I recommend the book to all scholars interested in what
happens in trust beyond rational calculation."
Bart Nooteboom, Tilburg University, in: Organization Studies 27(12) [PDF]
"Das Buch füllt eine Lücke aus, die in der zunehmend spezialisierten
Forschungslandschaft entstanden ist. ... Förderlich ist vor allem der neu
gewonnene Blick auf die Ganzheit des Phänomens Vertrauen."
Dirko Thomsen, AutoUni Volkswagen, Wolfsburg, in: Personalführung
11/2006.
"Guido Möllerings Buch ist eine gelungene Systematisierung sowie eine
provokative Einladung zum Weiterdenken. Dass dies nicht zuletzt sprachlich
so angenehm und trotzdem eloquent geschieht, macht das Buch zu einer
empfehlenswerten Lektüre." Hannes Krämer, in: Interculture Journal
6(5), 2007 [PDF]
"Moellering brings a wealth of insight from German Social Theory tradition
to issues that, from both a practitioner and a researcher perspective, are
at the core of effective HRM." (p. 481)
Wes Harry and Keith Jackson, City University London, "Globalisation,
the Wave, and the Undertow," in: management revue 18(4), 2008, 472-482.
"Möllering successfully integrates material from a wide range of sources
into a coherently presented argument." Alex Wright, University of Wolverhampton, in: Personnel Review 37(3),
2008, 350-352.
Guido Möllering is a researcher at the Max Planck Institute for the
Study of Societies in Cologne, Germany. He holds a PhD in Management Studies
from the University of Cambridge, UK. His research is generally in the area
of interorganizational relationships and the constitution of markets with
specific interests in trust and collective institutional entrepreneurship.